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Clear your filters first, including the grouping and the category filter. Then check whether it is in another place: waiting under Authorizations, already in the Archive, or still in Mailbox because it was never imported.
Check the sender against your allowed senders under Settings > Email. Mail from an address that is not allowed does not create an invoice. Some mail systems also label a PDF as a generic file, which Glimps cannot read. See Invoices by mail.
The Exact Online connection has not synced yet, or it needs reconnecting. Check Settings > Integrations, then look again under Settings > Booking defaults.
Codes are time based, so check that the clock on your phone is set automatically. Generate a fresh code and try again.
Dutch is the start language, whatever language your browser uses. Choose English under Profile > Interface language. Glimps keeps that choice in your profile, on every device. See Your profile.
That is on purpose. Browser translation changes the page while the app uses it, and that can make the screen crash. Glimps asks your browser not to translate it. Use the language setting under Profile instead, and switch off any translation extension for Glimps.
Check the source under Settings > PO matching. With Exact Online, the connection has to be healthy. With your own API, the endpoints have to be configured. Some connections answer one order at a time and cannot be synced in bulk at all.
Open the newest one. The duplicate notice names the one it matched and how. Delete the copy you do not want. Deleting the original also clears the suspicion against the copy.
Open it in the Archive and click Change on the Change invoice card. Glimps changes the booking in Exact Online for you. What can change depends on whether the invoice was paid, whether its period is still open, and whether it was booked against an Exact purchase order. See Changing a booked invoice.
That is on purpose: a booked invoice cannot be deleted from the dashboard, because its booking would stay in Exact. Click Change on the Change invoice card in the archive, then Delete booking. This works while the booking is open, unpaid and in an open period. See Deleting the booking.
Set a booking rule for that supplier under Settings > Booking rules, instead of correcting each invoice. See Coding.
Check their notification schedule under Profile. A daily digest means the invoice lands in their next scheduled mail, not straight away.
Reload the page. A hard reload clears an old cached file, which is nearly always the cause.

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Reporting something

Use the bug report button in the sidebar. It carries the page you were on. Add the invoice number and what you expected to happen, and it reaches us directly.