Common issues
Invoices are missing from the list
Invoices are missing from the list
Clear filters and confirm the invoice is not in another stage such as Authorizations or Archive.
No purchase journals appear
No purchase journals appear
Verify the Exact Online connection in Connections and wait for sync to finish.
Invitation link is invalid
Invitation link is invalid
Ask an admin to resend the invitation because tokens expire.
Password reset link expired
Password reset link expired
Request a new reset email and use the newest link.
MFA verification fails
MFA verification fails
Generate a new 6-digit code in your authenticator app and try again.