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Every administration has its own Glimps mail address. Anything sent to it is treated as an invoice. Find the address under Settings > Email. Copy it, and give it to suppliers, or forward to it from your own mailbox.

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Who may send

Glimps does not accept invoices from just anybody, because your mail address is easy to guess once one supplier has it. Three things decide it:
Every user and administrator of the administration can mail invoices in. You do not need to add them.
Add a supplier, your bookkeeper, or anyone else who should be able to send.Add one address, such as [email protected]. Or add a whole domain by starting with an at sign, such as @vandijkverpakkingen.nl. A domain entry covers subdomains too.
A switch that takes anything that arrives. Handy when invoices come from many one-off addresses.It also means a stranger who knows the address can push a document into your administration. The duplicate check and bank account check still run, but the invoice does land in your list.
Adding one address of a supplier only allows that address. Add the domain if the supplier mails from several addresses.

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What Glimps does with the mail

  1. The attachments are taken out. PDF, images, UBL, and XML are read.
  2. Each invoice becomes its own item in the list.
  3. The mail itself stays attached to the invoice, so you can read what the sender wrote.
If a mail holds several invoices in one file, Glimps says so and asks whether to split it. See How Glimps reads an invoice.

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When a mail does not arrive

Check the sender against your allowed senders. A refused mail does not create an invoice.
Some mail systems label a PDF as a generic file. Glimps cannot read those. Ask the sender to attach the PDF again, or download it and upload it yourself.
That is the duplicate check doing its job. Open the newest one, decide which to keep, and delete the other. See Checks.