The math check
Glimps adds the lines up and holds the result against the totals on the document. A difference means one of two things: the reading is wrong, or the invoice is wrong. Glimps first reads the document again at a closer level. Most differences disappear there. If a real difference is left, the invoice waits. Your options:- Correct the lines if the reading is off. This is the usual fix.
- Record an override if the invoice itself is off and you accept it. You type a reason, and your name, the old value, the new value, and your reason go into the audit trail.
Duplicates
Glimps recognises an invoice it already has by invoice number, by invoice number and supplier together, by file name, or because the file is byte for byte identical. A suspected duplicate is never booked automatically. The invoice shows Automatic booking blocked with “You can still send it”, and names the invoice it matched. Click View original to compare the two. Then delete the copy you do not want, or, if they really are two invoices, choose Not a duplicate and send it. A person can always book it.Correct the invoice number on a wrongly read invoice and the suspicion is re-examined. Delete the original and the suspicion against the copy is dropped. You do not have to clear it by hand.
Changed bank account
If the IBAN on an invoice differs from the one Glimps has for that supplier, the invoice is held until a person confirms the account. This is the check that stops invoice fraud. A mail that says “we changed banks” costs companies real money every week.1
Do not trust the invoice
The document and the mail are both from whoever sent them. Neither proves anything.
2
Call the supplier
Use a number you already had, not one from the mail.
3
Record the answer
Confirm the account, confirm it for this invoice only, or refuse it.
