> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useglimps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Resolve common issues with access, invoices, and integrations.

## Common issues

<AccordionGroup>
  <Accordion title="Invoices are missing from the list">
    Clear filters and confirm the invoice is not in another stage such as Authorizations or Archive.
  </Accordion>

  <Accordion title="No purchase journals appear">
    Verify the Exact Online connection in Connections and wait for sync to finish.
  </Accordion>

  <Accordion title="Invitation link is invalid">
    Ask an admin to resend the invitation because tokens expire.
  </Accordion>

  <Accordion title="Password reset link expired">
    Request a new reset email and use the newest link.
  </Accordion>

  <Accordion title="MFA verification fails">
    Generate a new 6-digit code in your authenticator app and try again.
  </Accordion>
</AccordionGroup>