> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useglimps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Questions

> Ask a colleague about an invoice, and answer the questions that reach you.

Some invoices need something only a colleague knows. Did we receive this? Which project is it for? Is this price right?

A question in Glimps stays attached to the invoice, so the answer lands where the work is instead of in somebody's mailbox.

## Asking

Open the invoice, click the three dots at the top, and choose **Ask**. Pick a colleague or a group, write the question, and send it.

* A person gets the question with a direct link to the invoice.
* A group gets it once, and any active member can answer.

Glimps tells you how the question will be delivered. If your colleague collects questions in a daily digest, your question lands in their next scheduled mail.

<Tip>
  Be specific. "Did we receive the 40 pallets on this invoice, or only 30?" gets an answer in one round. "Is this correct?" gets a question back.
</Tip>

## The Questions page

Open **Questions** in the sidebar. Everybody sees every question, so anyone who knows the answer can pick one up.

Filters:

| Filter | Shows |
| - | - |
| For you | Anything waiting on your reply, and unread answers to your own questions. This is the default |
| All | Every question in this administration |
| Open | Not answered yet |
| Done | Answered or withdrawn |
| Archive | Questions you cleared from your own list |

Select a question to read the whole thread, see the invoice next to it, and reply.

## Answering

Type your answer and send it. Some questions offer buttons as well, because Glimps asked the question itself and knows which answers it can act on. For example: "The purchase order is correct", "Yes, we received it", or "Accept the difference".

You can always write in your own words instead. Glimps reads what you wrote and acts on it.

<Note>
  A question asked by Glimps is part of a case. Your answer does more than close a thread: it lets the invoice move on. See [Self-driving](/self-driving/overview).
</Note>

## Closing, reopening, and archiving

* **Mark as answered** closes a question that no longer needs anything.
* **Replying to a closed question opens it again**, unless you say to keep it closed. That way a thank-you does not resurrect a finished thread.
* **Withdraw question** takes back a question you asked.
* **Archive** clears a question from your own list. Your colleagues still see it.

## Mails about questions

You choose your own rhythm under **Profile**: immediately, a daily or weekly summary, on chosen weekdays, or off. See [Your profile](/account/profile).


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