> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useglimps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing your subscription

> Payment details, your Glimps invoices, and what happens when a payment fails.

Everything lives on the **Subscription** tab of the [organization overview](/insights/firm-portal#subscription). Open it with the organization name at the top of the sidebar. The subscription covers your whole organization, so there is one for all your administrations.

<Note>
  The subscription used to live under **Settings > Billing**. Old links, and the links in banners and mails, still take you to the right tab.
</Note>

## Your details

The billing contact, address, VAT number, and the mail address that receives your Glimps invoices. Change them here, and the next invoice follows.

## Your invoices from Glimps

Every invoice Glimps sent you, ready to download.

## Usage

What you used in the current period: invoices processed and approvers in use, against what your plan includes. If you are heading for the limit, the meter says so before the bill does.

The **Usage** card shows the dates of the period you are billed on. In the stretch between your first period and the first full month, it also says that your allowance is pro-rated and when full months start. See [Billing periods](/billing/plans#billing-periods).

## Cancelling

Use **Cancel subscription** under **Manage Plan**. Your subscription stays active until the end of the period. Usage and active add-ons are billed until then, also when you cancel in the first month, and the plan does not renew after that date.

## When something is wrong

Glimps never stops working without saying why. These are the states you can meet.

<AccordionGroup>
  <Accordion title="A payment needs your attention" icon="clock">
    A payment did not go through. Everything keeps working for a grace period. Update your payment details before it ends and nothing changes.
  </Accordion>

  <Accordion title="Processing is paused" icon="pause">
    A payment is still outstanding after the grace period. New invoices are not processed until it is settled.
  </Accordion>

  <Accordion title="Read-only mode" icon="eye">
    You can view and export everything. New invoices are not processed.

    This happens when there is no subscription yet, when it is not active yet, when a payment is outstanding, or when it has ended.
  </Accordion>

  <Accordion title="You reached the invoice limit" icon="gauge">
    You used the invoices your plan includes for this period. Upgrade, or wait for the next period.
  </Accordion>

  <Accordion title="This feature is not in your plan" icon="lock">
    The feature exists but your plan does not include it. The message carries a link to the plans.
  </Accordion>

  <Accordion title="This feature is switched off" icon="toggle-left">
    Your plan includes it, but it is off for this administration. An administrator switches it on in settings.
  </Accordion>
</AccordionGroup>

<Note>
  Nothing is deleted while a subscription is paused or ended. Your invoices, documents, settings, and history are all still there when you come back.
</Note>


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